Make sure you are using your IU credentials (IU ID, Passphrase).
Using your IU credentials, click on the Central Authentication Service box (Left side of the screen).
Make sure that you have DUO Authentication set up.
If you are Volunteer Faculty and do not currently have IU Credentials, login using the "Log in" option on the right side of the login screen.
Your Username will be the beginning of your email address that you provided us (before the @ symbol)
Select "Forgot my password" to reset your password.
If you are unsure of your username please enter your email address and name in the issue description box. Please put N/A in the username boxes as well.