Make sure you are using your IU credentials (IU ID, Passphrase).
Click on the box that has the IU School of Medicine Logo.
This will send you to the Central Authentication Service Page. Enter your IU credentials here.
Make sure that you have DUO Authentication set up.
If you are Volunteer Faculty and do not currently have IU Credentials, click on the link that says "Click here to log in using a non-iu account.
This will open a "Log in" option to the right where you can enter your username and password.
Your Username will be the beginning of your email address that you provided us (before the @ symbol) including the domain name of your email with a period before the domain.
For Example the email bobsmith@iuhealth would have the username bobsmith.iuhealth
Select "Forgot my password" to reset your password.
If you are unsure of your username please enter your email address and name in the issue description box on the form to the right? Please put N/A in the username boxes as well.